Your privacy is our priority. This document clearly explains how agam99 collects, uses, stores, and protects your personal information as a member of our platform. We are committed to ensuring your data remains secure and handled with full responsibility.
Six key pillars of data protection we implement to safeguard the privacy of every agam99 member in Malaysia.
All data transmitted between your device and agam99 servers is protected with 256-bit SSL encryption. Your sensitive information cannot be intercepted or read by any third party.
Your personal and financial data is stored on servers protected by strict access controls, multi-level authentication, and round-the-clock security monitoring.
You have full control over your personal data. Request access, correction, or deletion of your data at any time through the agam99 support team.
Agam99 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your data is used solely for the purposes of our services.
The agam99 privacy policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews to ensure adherence to the latest standards.
In the event of any data security incident, agam99 is committed to promptly notifying affected members and taking the necessary remediation steps.
This Privacy Policy describes the information collection and usage practices of agam99 in connection with our online entertainment platform. By using the agam99 platform, you agree to the terms set out in this Privacy Policy .
During the registration process and your use of the agam99 platform, we collect various types of personal information necessary to provide you with the best service. This information includes but is not limited to:
To process deposits and withdrawals, agam99 collects relevant financial information. This includes bank account numbers, bank names, e-Wallet account numbers (DuitNow, Touch 'n Go, GrabPay), and transaction records. Please note that we do not directly store credit or debit card information — all card payments are processed through approved third-party payment providers with PCI-DSS security certification.
Automatically, the agam99 system records certain technical information each time you access our platform, including your device's IP address, browser type and version, operating system, screen resolution, login and logout times, and pages visited.
Note: This technical information is used solely for security purposes, fraud detection, and user experience improvement — not for advertising.
The majority of information we hold is collected directly from you — when you register a new account, complete your profile, contact customer support, submit KYC documents, or interact with any section of the agam99 platform.
The agam99 platform uses several industry-standard technologies to automatically collect usage information:
In certain cases, we may receive information about you from trusted third-party sources, such as identity verification service providers, fraud prevention agencies, or regulatory authorities — solely for the purpose of fulfilling our legal obligations.
Agam99 uses the information collected for the following purposes. We do not use your data beyond the stated scope without first obtaining your consent:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account management and verification | Name, email, phone number, KYC | Contract Performance |
| Deposit and withdrawal processing | Financial and banking information | Contract Performance |
| Fraud detection and prevention | IP address, activity logs | Legitimate Interests |
| Customer Service Communications | Email, phone number | Contract Performance |
| AML/KYC Legal Compliance | Identity documents, transaction records | Legal Obligation |
| Platform improvement and user experience enhancement | Usage data, technical logs | Legitimate Interests |
| Promotions and personalised offers (with consent) | Email, game history | User Consent |
If you do not wish to receive marketing communications from agam99, you may opt out at any time via the unsubscribe link in our emails or by contacting our support team.
Agam99 has never and will never sell, rent, or trade your personal information to any third party for commercial purposes. This is our core commitment to all agam99 members in Malaysia.
In operating the platform, agam99 works with a select group of trusted third-party service providers. Data sharing with these parties is limited strictly to information that is genuinely necessary:
All these third-party service providers are bound by strict confidentiality agreements and are required to comply with privacy policies aligned with agam99 standards.
Agam99 may be required to disclose your personal information if mandated by Malaysian law, court order, regulatory body directive, or legitimate law enforcement authority. In such situations, we will notify you in advance unless prohibited from doing so by law.
Guarantee: agam99 does not share your data with advertisers, data brokers, marketing networks, or any party not directly involved in delivering our services to you.
Agam99 invests seriously in data security infrastructure to ensure your information is always protected. The technical measures we implement include 256-bit SSL encryption for all data communications, encryption of sensitive data in databases, multi-layered firewall deployment and intrusion detection systems, and regular data backups to secure locations.
Access to members' personal data within agam99 is restricted to staff who genuinely require it to perform their duties. All staff with access to member data undergo background checks and regular data protection training. Every access is logged and audited.
Agam99 provides and encourages the use of two-factor authentication (2FA) for all member accounts. 2FA adds an extra layer of security by requiring a verification code sent to your mobile number each time you log in from a new device or unrecognised location.
While agam99 takes all reasonable steps to protect your data, no security system can be guaranteed 100% safe from ever-evolving cyber threats. You also play an important role in keeping your account secure by using a strong password, not sharing your login credentials, and ensuring your device is free from malware.
Cookies are small text files stored on your device by your web browser when you visit the agam99 platform. They help us recognize you on return visits, remember your preferences, and deliver a smoother, more personalized user experience.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the agam99 platform and your overall user experience. Essential cookies cannot be disabled as they are required for the security of your login session.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and agam99's privacy policy, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights efficiently and at no additional cost:
You have the right to obtain a copy of the personal data that agam99 holds about you at any time.
You have the right to request correction of any inaccurate or incomplete personal information.
You may request deletion of your personal data, subject to our legal data retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your personal data in a machine-readable format for transfer to another platform.
You may request agam99 to restrict the processing of your data under certain circumstances provided by law.
How to Submit a Request: To exercise any of the above rights, contact the agam99 privacy team via email at [email protected]. We will process your request within 14 business days.
Agam99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations in Malaysia.
Upon expiry of the retention period, data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.
The agam99 platform is strictly for individuals aged 18 and above. agam99 does not intentionally collect or process personal information of individuals under 18. If we discover that information belonging to someone under 18 has been collected, the account in question will be closed immediately and all related data will be deleted from our system.
If you are a parent or guardian with reason to believe that your minor child has registered or accessed the agam99 platform, please contact our support team immediately at [email protected] for immediate action to be taken.
Agam99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new service requirements, or changes in applicable law. When significant amendments are made, we will notify you via:
The "Updated" date at the top of this document indicates the last date this Privacy Policy was reviewed. Continued use of the agam99 platform after any amendment takes effect constitutes acceptance of the updated privacy terms. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how agam99 manages your personal data, please do not hesitate to contact us. Our privacy team is ready to assist and will respond within a reasonable timeframe.
Official Complaint: If you are not satisfied with our response, you have the right to file a formal complaint with the Malaysian Personal Data Protection Commissioner in accordance with the provisions of the PDPA 2010.
Register your agam99 account today and enjoy a safe, fair online entertainment experience that meets the highest privacy standards. Over 500,000 members in Malaysia have trusted agam99.
This platform is for users aged 18 and above only. Play responsibly.